It is important that the day to day users of the SIRA system are continually well-informed and efficient at using the product, which is why attending the SIRA User Groups are so important. This session offers a chance to review the current functionality of SIRA and learn first-hand about any product developments. Attendees will also be invited to share best practices and suggest ways to improve SIRA’s operational efficiency.



+ Hear all of the upcoming release changes that may impact the user experience

+ Discussion of operational efficiency

+ Processes outside of SIRA

+ Refine knowledge of SIRA functionality to optimise business processes

+ Obtain a variety of investigation techniques

+ Learn the protocol around SIRA status setting

+ Discuss operational modules such as Case management / Autofile / Referral Scorecard etc.

+ Brainstorm future initiatives

+ Share knowledge of emerging fraud trends and fraud rings