Customer Management


INVESTING IN THE SUCCESS OF YOUR BUSINESS

Meeting the demands of customers is key to the success of many businesses, and building and retaining a good relationship with your customers can deliver you real competitive advantage. Having a complete view of your customers and their needs through complex management systems can be costly and need significant investment in terms of time, money, data and insight. However, if done correctly these investments can help businesses increase their sales effectiveness, drive customer satisfaction and retention, streamline business processes and increase revenue.

INCREASING RETENTION RATES

Increasing customer retention rates by just 5% increases profits by 25-95%

COST OF CUSTOMER ACQUISITION

Acquiring a new customer is at anywhere from 5 to 25 times more expensive than retaining existing ones

LACK OF CRM USAGE

Only 45% of organisations use CRM to store their lead and customer data

INCREASING CUSTOMER RETENTION RATES AND BOOSTING REVENUE

Synectics Solutions have been providing customer management solutions to some of the world's leading automotive brands for over 25 years. With our industry specific knowledge, our advanced technology can help to ensure that you maintain your competitive edge, remain compliant, reduce risk and retain valuable customers in a fast changing market.

25 years'

Experience


We have been working with our customers for over 25 years to help them harness the power of their data

WORKING WITH

Leading brands


Our CRM solution has been developed with a number of renowned automotive brands

11 countries

Global solutions


Our customer management solutions are deployed in 11 countries across Europe

CONTACT US

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