Frequently Asked Questions

What is a Data Subject Access Request?

Do I have to pay to make a Data Subject Access Request?

How do I make a Data Subject Access Request?

How often can I make a Data Subject Access Request?

What happens when I make a Data Subject Access Request?

Where can I find out more information about Data Subject Access Requests?

What is the difference between a Credit Referencing Agency and a Fraud Prevention Agency?

Is Synectics Solutions a Credit Reference Agency or Fraud Prevention Agency?

How can I get hold of the information seen by a bank or insurer when I make an application?

Can you explain to me, or simply tell me, the reasons why an organisation has said no to me?

My insurer is cancelling my policy and has directed me to Synectics Solutions – how can you help?

My existing bank/building society has written to me and is going to close my bank account, can you tell me why?

A financial service provider has refused me a product on the grounds of a poor credit history/rating – what can I do?

I cannot get credit/insurance and the company I applied to say that this is because of Cifas information held about me. What can I do?

Who are the fraud prevention agencies?

What is the difference between a Credit Referencing Agency and a Fraud Prevention Agency?

Is Synectics Solutions a Credit Reference Agency or Fraud Prevention Agency?

How can I get hold of the information seen by a bank or insurer when I make an application?

Can you explain to me, or simply tell me, the reasons why an organisation has said no to me?

My existing bank/building society has written to me and is going to close my bank account, can you tell me why?

A financial service provider has refused me a product on the grounds of a poor credit history/rating – what can I do?

Who are the fraud prevention agencies?

What is a Data Subject Access Request?

Do I have to pay to make a Data Subject Access Request?

How do I make a Data Subject Access Request?

How often can I make a Data Subject Access Request?

I think I may have been the victim of fraud, will making a Data Subject Access Request help?

What happens when I make a Data Subject Access Request?

Where can I find out more information about Data Subject Access Requests?