Retrospective screening against NFI data sets helps prevent overpayments to care homes
Over the next three years, Barnsley Metropolitan Borough Council has ambitious plans for innovation, improved customer service and sustainable growth.
Barnsley Metropolitan Borough Council has ambitious plans for improved customer service, sustainable growth and innovation over the next three years. Their journey to become customer focused, modern, efficient and business minded council has seen many improved ways of working being introduced.
These include focusing on their customers to build stronger communities and come up with innovative ways to deliver sustainable services. This new focus has led the council to look at social care payments to determine how, while continuing to support the vulnerable, they still increase efficiencies and protect public services from fraud and error losses.
ReCheck, from the National Fraud Initiative (NFI), has allowed Barnsley Metropolitan Borough Council to retrospectively check existing social care payment records against other national NFI data sets.
ReCheck has not only helped Barnsley Metropolitan Borough Council ensure that any changes in individual circumstances are applied to social care payments and services promptly, but it has also provided some level of assurance that the remaining payments they were making were likely to be genuine.