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Discover how we have helped solve our clients' challenges across a range of industries

Maximise the efficiency of how you manage the activities within your organisation


Seamlessly configure and customise your platform with a comprehensive range of advanced plug n' play software apps and design tailored treatment strategies to outcomes that are aligned to specific commercial goals.

Whether its workflow management, link analysis, predictive analysis or other essential data applications AppStore has a comprehensive range of advanced and well proven functionality that will enable you to cost effectively transform your organisations approach to compliance or financial crime risk.

Experience the benefits of our risk management, financial crime and fraud prevention platform for yourself – talk to us about a proof of concept today

Private Sector

A comprehensive range of specific applications developed for private sector.

SIRA

The industry leading collaborative fraud prevention and detection solution.

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Precision

Secure the future of your business with the power of predictive insight.

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Sonar

Reduced risk, lower costs and a better customer experience through ongoing KYC, AML and customer remediation monitoring

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Orion

Identify links and networks associated with organised crime and prevent it from impacting your organisation.

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Case Management

A powerful suite of tools to enable additional information to be logged, updated and used for the management of risk investigations.

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RTQ Application Quote Screening

Our high performance, Real-Time Quote Screening service allows you to perform fraud checks at the point of quote.

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Transaction Monitoring System

Stay on the lookout for suspicious activity to promptly stop fraud and remove risk as it occurs.

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Public Sector

Advanced and successful applications developed for public sector.

AppCheck

Using NFI databases to enable public sector organisations or companies working within it to prevent fraud or mistaken payments from impacting them.

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FraudHub

Enables like-minded organisations to work together to prevent and detect fraud.

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Automotive

Our automotive solution can help improve your profitability through increased customer retention.

Auto Finance Renewal Platform

Provides dealerships with easy to use lead management and sales funnel functionality, allowing them to manage customer communications depending on where the customer is in their finance renewal cycle.

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Auto Finance Configurator

A scalable and proven application to optimise the credit, finance and insurance options automotive brands are able to provide to their customers online.

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Our platform in action

Discover how our platform is being deployed by some of our clients.

Webinar: Addressing the Issue of APP Fraud and Improving Methods of Payee Authentication

APP fraud and Payee Authentication have become two of the most intractable issues for fraud prevention teams across the UK in recent times. Since the publication of the Authorised Push Payment Contingent Reimbursement Model (APP CRM) in 2019 banks have also had to take on much more liability for the losses that APP scams have generated – which was an estimated £450 Million in 2019. On this webinar Anthony Minshull from Synectics Solutions will be joining UK Finance to understand some of the latest thinking in how to address the challenges that APP fraud scams pose for banks and other financial institutions. In addition to that we will be exploring the various opportunities that exist to use technology or increased intelligence sharing to create a Payee Authentication Trust Framework that would allow banks to be far more effective at assessing the risk of digital payment transfers before they take place. BY THE END OF THIS WEBINAR, YOU WILL LEARN: the likely trajectory of APP fraud as an issue key economic and demographic risk factors to inform banks risk strategies methods of helping banks to improve their ability to address APP Fraud and improve Payee Authentication current changes in responsibilities in regard to APP CRM the evolution of APP fraud up to today the demographics of APP victims the impact of Covid-19 on APP Fraud the technological solutions for Payee authentication

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NFI Matters Edition 5

Welcome to NFI Matters Edition 5 NFI Matters connects the NFI community and provides the latest news and developments on what matters most to its members – reducing fraud and error. In this issue, the main focus is on how the NFI has adapted to help stop fraud as we emerge from the COVID-19 pandemic. The COVID-19 lockdown has created major challenges for many areas of government, and has been especially hard on local councils trying to maintain vital front line services. Some of the government’s financial measures put in place, and disbursed through Councils, have provided critical support to the British people at this time. However, distributing these loans and grants means that now, more than ever, Councils need to be increasingly vigilant of those bad actors who might seek to exploit this situation and fraudulently apply for assistance where they are not eligible. This issue of NFI Matters provides some vital information to help make sure you understand how to prepare for the 2020/21 NFI data upload process. There’s also some great advice for how to make this process easier for you, and how to get the most out of your matches when they are released early next year. In this issue: Your timetable for 2020/21 NFI submission process. Understanding changes to the NFI fee structure for the 2020/21 exercise. Make your preparations for this year's NFI exercise easier. Looking ahead to match release – how to work with the NFI effectively. Let’s celebrate success together! And much more...

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Helping the Utilities Sector save over £3 million in just 3 months by cutting fraud

The UK boasts a highly efficient and successful water industry, one that leads the way in research, training and accessing new water sources. Providing essential energy, water, sanitation and drainage to all households, businesses and organisations up and down the UK, the social responsibilities of utility providers are paramount. As part of their social obligations, all providers offer social tariffs to ensure domestic customers have access to a discounted service should they be struggling financially. This significant payment reduction is a lifeline for those who genuinely need it, protecting them from entering debt and ensuring continued provision of such essential services. However, these social tariffs can be abused and many customers are mistakenly or fraudulently receiving reduced charges when they are not entitled to them. A PROBLEM FOR PUBLIC SERVICE PROVIDERS To identify the scale of this problem Synectics Solutions worked with Sagacity and a number of the UK’s water companies in 2019 over a period of three months. The water utility providers it worked with covered rural and inner-city areas of the UK. Each of the companies in the pilot were experiencing problems such as: Customers dishonestly obtaining discounted services Failing to declare residency to avoid paying for their service entirely Declining to update their provider when their circumstances changed Without the intelligence in place to flag these potentially fraudulent claims or errors, these companies were exposed to considerable fraud and error and millions in lost revenue. The method that these organisations were deploying previously to address this problem involved using credit reference agency (CRA) data. The annual cost of these procedures for each company was several million pounds annually, and yet the problem continued to be an issue. "One of the reasons this fraud was not being identified through these measures was because a customer’s claim for a discounted service, or a zero-rated account, cannot be accurately verified through credit reference agency matching alone.” “This process in isolation doesn’t provide the data landscape needed to find the explicit qualifying criteria to confirm a genuine claim.” A POWERFUL PARTNERSHIP IN FRAUD PREVENTION To address this problem Synectics Solutions and Sagacity worked with the UK Government’s Cabinet Office and took the opportunity to use the National Fraud Initiative (NFI) intelligence database to help these companies understand and identify the scope of fraud or error that they were suffering. The NFI provides an invaluable database of up-to-date insights and offers 19 different data sets against which to match. This vast solution has already helped over 1200 public sector organisations to identify over £1.7 billion in savings from fraud and error.

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Our innovative thinkers are helping to shape the future of what's possible across all of the markets related to your business

Find all of our white papers and thought leadership articles by clicking here.

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Our bespoke three stage risk management, financial crime and fraud prevention platform:

App store

Configure and customise your platform with a comprehensive range of apps to suit your specific needs.

Data marketplace

Access industry leading data resources and enrich your own data with access to a wide range of third party intellligence sources.

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Intelligence Hub

Manage data complexity simply. We validate, cleanse and orchestrate your data, and transform increasingly complex data into easily managed formats.

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