SynSol-AR Privacy Policy

Synectics Solutions Limited (We) are committed to protecting and respecting your privacy.

SCOPE OF POLICY

This policy applies to your use of:

  • SYNSOL-AR mobile application software (App) available on our site (http://www.synectics-solutions.com/SynSol-AR), once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device.
  • Any of the services accessible through the App (Services) that are available on the App Site or other sites of ours (Services Sites).

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it.

For the purpose of the Data Protection Act 1998, the data controller is Synectics Solutions Limited of Synectics House, The Brampton, Newcastle-Under-Lyme, Staffordshire, ST5 0QY.

INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about you:

  • Information you give us (Submitted information): This is information you give us about you by filling in forms on the App Site and the Services Sites (together Our Sites), or by corresponding with us (for example, by e-mail or chat). It includes information you provide when you register to use the App Site, download or register an App, subscribe to any of our Services, search for an App or Service, and when you report a problem with an App, our Services, or any of our Sites. If you contact us, We will keep a record of that correspondence. The information you give us may include your name, address, e-mail address and phone number.
  • Information we collect about you and your device. Each time you visit one of our Sites or use one of our Apps we will automatically collect the following information:
    • technical information, including the type of mobile device you use, your IP address, mobile network information, your mobile operating system, the type of mobile browser you use and time zone setting (Device Information);
    • details of your use of any of our Apps or your visits to any of Our Sites including, but not limited to traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise.
  • Unique application numbers: when you install or uninstall a Service containing a unique application number or when such a Service searches for automatic updates, that number and information about your installation, for example, the type of operating system, may be sent to us.

COOKIES

We use cookies to distinguish you from other users of the App, App Site, Appstore or Service Site. This helps us to provide you with a good experience when you use the App or browse any of the sites and also allows us to improve the App and Our sites. For detailed information on the cookies We use and the purposes for which We use them, see our cookie policy (http://synectics-solutions.com/privacy).

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • To provide you with information, products or services that you request from us or which we feel may interest you, where your consent has been given;
  • To carry out our obligations arising from any contracts entered into between We and you;
  • To allow you to participate in the interactive features of our App or Our Sites;
  • To communicate any changes to our App or Our Sites;

DISCLOSURE OF YOUR INFORMATION

We will disclose your personal information to third parties:

  • In the event that We sell or buy any business or assets, in which case We will disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Synectics Solutions Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If We are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request.
  • In order to:
    • enforce, Our Terms of Use http://synectics-solutions.com/privacy) and other agreements or to investigate potential breaches; or
    • protect the rights, property or safety of Synectics Solutions Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA

The data that We collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It will also be processed by staff operating outside the EEA who work for us or for one of our suppliers. These staff may be engaged in the fulfilment of your request, order or reservation, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. We have given you (or where you have chosen) a password that enables you to access certain parts of Our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data transmitted to Our Sites; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

We will collect and store personal data on your Device using application data caches and other technology.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing at any time by contacting us at [email protected].

Our Sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which the App or the Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that We do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

ACCESS TO INFORMATION

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information We hold about you.

You can make a subject access request at http://www.synectics-solutions.com/Data-Protection

CHANGES TO PRIVACY POLICY

Any changes We may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you when you next start the App. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the App or the Services.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].

  • Address:

    Synectics Solutions Ltd
    Synectics House
    The Brampton
    Newcastle under Lyme
    Staffordshire
    ST5 0QY