Once seen as the “no department,” counter-fraud is now becoming the backbone of commercial growth. Leaders in the space are earning board-level visibility and actively driving strategy as equal stakeholders - not just stopping losses.
The most successful share a common trait. They’ve mastered cross-team collaboration. From compliance to customer service and operations – fraud leaders are finding shared goals and moving away from uncomfortable compromises.
In this new discussion, our client-facing fraud experts share their perspective on what sets master collaborators apart and how you can resolve your own cross-team dilemmas, too.
Watch to hear exclusively about:
- Why strong fraud controls are a powerful instrument for great customer service
- The language shifts you can use to unlock stronger internal partnerships
- Steps we’ve seen leaders make to align fraud strategy with board-level goals
- What happens when collaboration clicks – and the cost of falling short
