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Commercial

Our Commercial team ensure we provide the best service for our clients, whilst also driving the ongoing innovation of our solutions both existing and on the horizon. They’re the problem solvers, the visionaries and you could join them by applying for a role.

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Opportunities include:

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Product
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Marketing
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Data Science
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Solutions Consultancy
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Business Development
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Account Development
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Client Success
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Project Management
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Public Sector

Hear from the team

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Hear from the team

Dominic Simmons
Account Development Director

Having worked for large international companies, it’s great to be able to contribute to the local community and help UK companies combat fraud and financial crime – I remember saying in my interview that it would be great to work for a company “trying to catch the bad guy”, and therefore doing some good.

Opportunities within our commercial team

Business Development Manager

Strategic Client Success Manager

Client Success Manager

Project Manager

Client Success Executive

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Business Development Manager

Business Development Manager

Stoke-on-Trent
Permanent

We have some exciting growth plans following on from recent private equity investment, and so we’re looking to expand our sales activities forward across multiple verticals, new markets, and across our diverse range of capabilities. To contribute to this success, we are recruiting for a new business salesperson to focus on selling into Challenger Banks, Cryptocurrencies, FinTechs and Digital Currency. You will manage the full sales cycle, from lead generation through to close, whilst working closely with our product and technical teams.

Learn more & apply

Strategic Client Success Manager

Strategic Client Success Manager

Stoke-on-Trent
Permanent

Synectics Solutions is experiencing strong growth and we’re seeking an accomplished Strategic Client Success Manager to deepen partnerships with our high-value clients. In this role, you’ll help clients optimise their fraud prevention strategies while enabling them to deliver an exceptional customer experience. 

Learn more & apply

Client Success Manager

Client Success Manager

Stoke-on-Trent
Permanent

Join Synectics Solutions as a Client Success Manager and help clients achieve their goals through our innovative, data-driven solutions. You’ll build lasting relationships, drive satisfaction, and ensure clients gain maximum value from our offerings. 

Learn more & apply

Project Manager

Project Manager

Stoke-on-Trent
Permanent

As a Project Manager, you’ll be responsible for leading the successful delivery of various projects - ensuring they are delivered on time, within scope and in accordance with governance frameworks.

You’ll work directly with clients across private and public sector, particularly balancing the technical and operational demands of delivery with the agility and pace of modern project management.

Learn more & apply

Client Success Executive

Client Success Executive

Stoke-on-Trent
Permanent

Due to the continued development of our products and expansion of our client base we have an opportunity for a passionate individual to join our Client Success department.

What will you do?

· Supporting the Client Success Managers in the ongoing development of the relationship and their use of our applications

· Scheduling and attending meetings both internally and externally - supporting the Client Success Managers with the planning, coordination, documentation and follow up activities

· Working with clients and Client Success Managers to produce and track Change Requests

· Produce draft Quotes for review and approval, then submission and tracking of the quote internally through to completion

· Coordinating the release process including downtime and testing of the application

· Build and maintain strong relationships both internally and with the clients

· Logging (and the ongoing review of) allocated customer Support calls and escalation as appropriate

Learn more & apply

Project Analyst

Project Analyst

Stoke-on-Trent
Permanent

We currently have an exciting opportunity available for a Project Analyst to support our project delivery programme. This role will require your excellent communication and organisational skills to assist with and orchestrate project activities, including the support and efficient delivery of our solutions to our customers. The position also provides an opportunity to work in a flexible, innovative environment that encourages personal development and independent thinking.

Learn more & apply

Our culture

We’re not here to keep pace - we’re here to set it. Synectics is shaping the future of fraud prevention by pioneering research on emerging threats, influencing the next-generation of AML infrastructure and creating new products aligned with our client’s ambitions.

Together, we’ve stopped billions in fraud losses. But our impact reaches further: enabling growth, accelerating trust and transforming the fight against financial crime.

 

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01. Application

We know that applying for a new role is a big decision. Our recruitment process is designed to be clear, fair and engaging, giving you the opportunity to showcase your experience while also getting to know us properly along the way.

Here’s what you can expect when you apply:

Once you apply, our Talent team (a real person, we promise), will carefully review your application against the role requirements. We’re looking beyond job titles – we want to understand your experience, potential and what you’re excited about next.

Tip: A clear CV that highlights your impact and achievements really helps us get to know you.

02. Screening Call

If your background looks like a good fit, we’ll invite you to a short screening call with a member of our Talent team.

This is an informal conversation where we’ll:

  • Talk through your experience and career goals
  • Share more about the role, team and company
  • Answer any initial questions you may have

It’s very much a two‑way conversation and a chance to see if we’re aligned.

 

03. First Stage Interview

Your first interview will typically be held via Teams and will focus on exploring your experience in more depth.

You’ll typically meet:

  • The hiring manager or a relevant stakeholder

During this stage, we’ll:

  • Dive into your skills and experience
  • Explore how you approach challenges and problem‑solving
  • Discuss how you like to work and what helps you perform at your best

We aim to keep this relaxed, structured and conversational.

04. Second‑Stage Interview (On‑Site)

The final stage is an on‑site interview, giving you the chance to meet more of the team and experience our working environment first‑hand.

This stage usually includes:

  • An interview with a Head of Department
  • A presentation or assessment exercise, relevant to the role

The assessment isn’t about catching you out – it’s designed to:

  • Reflect real aspects of the role
  • Show how you think, communicate and approach your work
  • Give you the opportunity to demonstrate your strengths in action

We’ll share clear guidance in advance so you know exactly how to prepare and what to expect.

 

05. Feedback & Outcome

We’re committed to providing clear and meaningful feedback at every stage. Whether successful or not, we’ll always aim to close the loop and keep you informed.

If things go well, we’ll be excited to talk through an offer and next steps.