Ready for a career where ambition meets purpose?
Why join Synectics?
Beat the bad guy
Fintech for good!
Join the best
Working together, high performers succeed.
Be yourself
You’re unique, we like it that way.
Work when & where works
The freedom and autonomy to own your day.
Own your journey
There’s more than one way to grow.
Perks & benefits
Flexible & hybrid approach
Most roles allow for flexibility in hours and location.
Enhanced annual leave
Starting at 25 days + Bank Holidays, days are accrued with service up to 30 days. Whilst also having the option to top up via purchase.
Pension scheme
You’ll be automatically added into our Pension Scheme and receive our 5% employer contribution alongside your 3%, with the ability to make additional personal contributions.
Healthcare & EAP
As part of our Healthcare Cash Plan employees have access to 24/7 on-line GP, Employee assistance programme and the ability to claim back on dental, optical, holistic therapies and more.
Learning & development
We take personal and professional development seriously and have developed a programme of internal opportunities and partner with specialist external providers.
Subsidised high quality meals
The chefs in our onsite-restaurant, The Coach House, prepare delicious and highly subsidised meals each day. You can even order meals to take home!
Cycle to work scheme
Receive huge savings on a new bike and accessories, improve your fitness and reduce your carbon footprint with our Cycle to Work Scheme.
Free parking & EV charging
We have ample free parking on site and EV charging points.
Open positions
Business Continuity and Compliance Administrator
Receptionist
Business Development Manager
Application Support Analyst
Business Analyst
Client Success Executive
Network & Infrastructure Engineer
Product Manager
Show moreBusiness Continuity and Compliance Administrator
Business Continuity and Compliance Administrator
This role is ideal for someone with a background or strong interest in Governance, Risk & Compliance (GRC) or Information Security, who enjoys working with teams across the organisation and helping build robust, scalable processes.
Receptionist
Receptionist
Due to the continued expansion of our products and client base, we have a new opportunity for a receptionist to join our Company Operations team. This vacancy is for an individual with background within administration coupled with a good knowledge of Microsoft Office.
Business Development Manager
Business Development Manager
We have some exciting growth plans following on from recent private equity investment, and so we’re looking to expand our sales activities forward across multiple verticals, new markets, and across our diverse range of capabilities. To contribute to this success, we are recruiting for a new business salesperson to focus on selling into Challenger Banks, Cryptocurrencies, FinTechs and Digital Currency. You will manage the full sales cycle, from lead generation through to close, whilst working closely with our product and technical teams.
Application Support Analyst
Application Support Analyst
Kick‑start your tech career as an Application Support Analyst at Synectics. Work on real production software, solve complex issues and grow your skillset within a supportive team.
What You’ll Do:
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Provide first and second-line support for enterprise SaaS applications, working with our large and varied client base.
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Get hands‑on with real production software.
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Troubleshoot issues & learn how systems run behind the scenes.
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Work closely with developers, SREs & product teams.
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Build skills in SQL, cloud, automation & modern tooling.
Business Analyst
Business Analyst
Join our team and help build counter‑fraud SaaS applications! We’re looking for an ambitious, results‑driven Business Analyst to be the link between public sector stakeholders and our product, development and delivery teams - ensuring our solutions deliver maximum public value while meeting functional, regulatory and security requirements.
This role is a 12 month fixed-term contract subject to external funding.
Client Success Executive
Client Success Executive
Due to the continued development of our products and expansion of our client base we have an opportunity for a passionate individual to join our Client Success department.
What will you do?
· Supporting the Client Success Managers in the ongoing development of the relationship and their use of our applications
· Scheduling and attending meetings both internally and externally - supporting the Client Success Managers with the planning, coordination, documentation and follow up activities
· Working with clients and Client Success Managers to produce and track Change Requests
· Produce draft Quotes for review and approval, then submission and tracking of the quote internally through to completion
· Coordinating the release process including downtime and testing of the application
· Build and maintain strong relationships both internally and with the clients
· Logging (and the ongoing review of) allocated customer Support calls and escalation as appropriate
Network & Infrastructure Engineer
Network & Infrastructure Engineer
Join Synectics as a Network & Infrastructure Engineer: design secure AWS networks, own incidents, and evolve our hybrid cloud and on‑prem environments in a collaborative team.
You’ll be part of our Cloud Network function, working on the design, build and ongoing development of our AWS network architecture. This role offers the chance to influence how we evolve our cloud infrastructure while also supporting and improving our existing on‑premise and cloud environments.
Product Manager
Product Manager
Join Synectics as a Product Manager: uncover real customer problems, drive discovery and strategy, and deliver scalable fraud-prevention software that protects banks and their customers.
Our business areas
Business Support
Our Business Support teams are the cog that keeps everything moving, from booking travel and interviews, to keeping us legally and financially compliant as well as driving our talent experience for everyone at Synectics.
Commercial
Our Commercial team ensure we provide the best service for our clients, whilst also driving the ongoing innovation of our solutions both existing and on the horizon.
Technical
Our Technical teams develop and deploy our innovative solutions, both current and on the horizon. Their day is a mix of BAU and project work, always looking for that next step to elevate us.
Our culture
We’re not here to keep pace - we’re here to set it. Synectics is shaping the future of fraud prevention by pioneering research on emerging threats, influencing the next-generation of AML infrastructure and creating new products aligned with our client’s ambitions.
Together, we’ve stopped billions in fraud losses. But our impact reaches further: enabling growth, accelerating trust and transforming the fight against financial crime.
Hiring process
01.
Application
We know that applying for a new role is a big decision. Our recruitment process is designed to be clear, fair and engaging, giving you the opportunity to showcase your experience while also getting to know us properly along the way.
Here’s what you can expect when you apply:
Once you apply, our Talent team (a real person, we promise), will carefully review your application against the role requirements. We’re looking beyond job titles – we want to understand your experience, potential and what you’re excited about next.
Tip: A clear CV that highlights your impact and achievements really helps us get to know you.
02.
Telephone Interview
If your background looks like a good fit, we’ll invite you to a short telephone interview with a member of our Talent team.
This is an informal conversation where we’ll:
- Talk through your experience and career goals
- Share more about the role, team and company
- Answer any initial questions you may have
It’s very much a two‑way conversation and a chance to see if we’re aligned.
03.
First Stage Interview
Your first interview will typically be held via Teams and will focus on exploring your experience in more depth.
You’ll typically meet:
- The hiring manager or a relevant stakeholder
During this stage, we’ll:
- Dive into your skills and experience
- Explore how you approach challenges and problem‑solving
- Discuss how you like to work and what helps you perform at your best
We aim to keep this relaxed, structured and conversational.
04.
Second‑Stage Interview (On‑Site)
The final stage is an on‑site interview, giving you the chance to meet more of the team and experience our working environment first‑hand.
This stage usually includes:
- An interview with a Head of Department
- A presentation or assessment exercise, relevant to the role
The assessment isn’t about catching you out – it’s designed to:
- Reflect real aspects of the role
- Show how you think, communicate and approach your work
- Give you the opportunity to demonstrate your strengths in action
We’ll share clear guidance in advance so you know exactly how to prepare and what to expect.
05.
Feedback & Outcome
We’re committed to providing clear and meaningful feedback at every stage. Whether successful or not, we’ll always aim to close the loop and keep you informed.
If things go well, we’ll be excited to talk through an offer and next steps.
How to find us
Hamil Road,
ST6 1AJ,
Stoke-on-Trent
Birchin Court,
EC3V 9DU,
London