2-minute read time
The stakes have risen yet again in the long-running battle against ghost broking. 2026 research from Synectics links the insurance fraud to worse outcomes for identity theft victims, raising fresh concerns around Consumer Duty compliance.
When impersonation begins with a ghost-brokered policy, two thirds of victims will have their identity reused to commit further fraud.
Exploitation campaigns frequently last many months and span several sectors. And the numbers are rising, too. Earlier this year, Synectics reported a 93% increase in identities being unwittingly used to secure fraudulent motor policies.
The insurance sector is known for its strong work in sharing intelligence around ghost broking. This latest change in risk profile – including its regulatory implications – has led to calls for further progress.
“We do a really good job of data sharing on ghost broking patterns,” says Allianz. “But there’s always more we can do.”
For many insurers, that “more” must be underpinned by real-time, cross-industry intelligence sharing – a topic counter-fraud leaders from Allianz and Keoghs explore alongside Synectics over on Insurance Post.
From accelerating ghost broking ring detection to enabling frictionless good customer journeys and stopping more victimisation before policy inception, there’s clear scope to go further.
Read the full discussion on Insurance Post.
