Customer success story: Wrisk Insurance

Synectics teamed up with Wrisk – a mobile-first insurer – to help them progress ambitious plans, without the fear of fraud impacting core values. 

Having gained impressive traction with its customer-centric message, in early 2023 Wrisk encountered an uptick in fraud activity. Due to scaling Wrisk wanted to consult and investigate with Synectics to help define its fraud strategy.

This story reveals how Wrisk and Synectics creatively worked together to deploy more effective fraud-fighting logic. Pulling fraudulent customers away and pushing more genuine customers through friction-right experiences

"Wrisk is empowered to move forward on its technology-driven, disrupter path. We’re united in our mission to deter fraud, knowing that financial crime does not exist in a vacuum and always impacts honest customers" Chris Powesland, Wrisk