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As the delivery of financial services becomes more complex, regulations tighten and more financial products are delivered online, the challenge to make timely, informed risk decisions is increasing. Preventing financial crime whilst ensuring your business stays compliant with regulation requires the use of a range of systems to allow good quality assessments. This can slow down the customer journey as many organisations use isolated solutions where the data is siloed in disparate systems or teams. Manual intervention, and lack of integrated process logic, can be incredibly inefficient and often monopolise the time that teams have to invest in processing new credit or account applications. In this first interactive webinar, Synectics Solutions’ Intelligence Hub Product Manager, Nick Mincher and Business Development Manager, Dominic Simmons will be joined by Alexander Lukasiewicz, Senior Fraud Data Analyst at Assurant and explain how they have vastly improved the way they have been able to process genuine claims without compromising the sophistication of their fraud checks.
Hear from one of the leading insurers who improved the speed at which they could board genuine customers without compromising on their risk checks, with our Intelligence Hub. Driving down the cost of risk, improving compliance and the customer journey. Ensuring that customer on-boarding or application and claims processing is as frictionless as possible is an essential ingredient when trying to improve risk and compliance checks. To achieve this, risk analysis solutions need to be able to integrate and communicate with a company’s wider decision systems. Applying real-time configurable business logic to data processing is one function of The Intelligence Hub (part of Synectics’ risk management, financial crime and fraud prevention platform) that is helping one of Synectics Solutions’ insurance clients to integrate its fraud prevention solution (SIRA) with its wider customer decision platforms. Outcome Orchestration is allowing the insurer to create a much more sophisticated, efficient and strategically aligned risk mitigation solution. SITUATION This major insurer first deployed Synectics Solutions’ fraud prevention and detection application (SIRA) in 2013. Since the initial deployment the company benefited from SIRA’s effectiveness and derived marked improvements in its working practices and fraud strategy in the claims space. This helped the organisation save significant amounts of revenue by preventing fraud losses. The company’s SIRA solution was configured to deliver real-time alerts to its fraud management team. These alerts were then prioritised and screened for accuracy using Precision – Synectics Solutions’ predictive analytics and data science service. Due to a growth in customers, the insurer needed to realign its fraud and risk strategies and improve its ability to meet its commercial clients’ compliance thresholds. To achieve this the insurer introduced Outcome Orchestration (part of the Intelligence Hub from Synectics Solutions), to enhance and improve its fraud management capabilities.
Vulnerability: is this a much wider problem for UK financial service providers than first thought? Connect is a quarterly round up of trends, insight, features and opinions on fraud prevention and financial crime for the banking and insurance sectors, brought to you by Synectics Solutions. Download to learn: How collaboration could help to address some of the issues concerning vulnerability. What Outcome Orchestration is and the many benefits it offers to companies struggling with high investigation volumes. More from our partners such as TransUnion and NetWatch Global.
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