Predictive Analytics Preventing Fraud - Precision | Synectics Solutions
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Discover how we have helped solve our clients' challenges across a range of industries

Turn data into actionable intelligence with a fully-hosted predictive modelling solution

Apply sophisticated predictive insight techniques across your data landscape and make fast, customer focused decisions that have been fully-evaluated against a multitude of risk, reward and compliance scenarios.

Reduce false positives and prioritise your remediation and investigation caseloads

Precision is proven to reduce false positives and enhances your ability to prioritise risk, remediation and other investigation caseloads so that you do not waste time needlessly investigating good customers.

A complete data science service and much more than just a software service

Precision offers a fully serviced data science solution that gives clients direct access to in-house data science experts to help them create, deploy and evaluate the most appropriate data science techniques to meet their requirements.

A web based solution that puts control in your hands

Access, customise and report on the performance of your predictive models at any time, to speed up your ability to successfully test, deploy and modify the most sophisticated models:

Powerful but simple-to-use online access

All the statistical models, predictive scores and performance reports in Precision can be accessed via and easy-to-use, intuitive web-based user interface.

Cost effective predictive insight

A privately hosted 'Software as a Service' (SaaS) solution with all the analytical capabilities and data science expertise you need without the investment in costly hardware or IT resource.

Integrate Precision with your own systems

Flexible API technology allows Precision's predictive scoring capabilities to be seamlessly integrated with your own systems.

Highly configurable to suit your needs

Customisable models ensure that any decision parameters or predictive scores are produced in line with a client's business strategy.

Batch and real-time
data

Capable of accommodating both batch and real-time data processing, responses can be incorporated into all customer engagement decision points.

Blend multiple data sources and leading-edge techniques

Incorporating a multitude of data sources and statistical models to enable clients to leverage the widest possible base of intelligence when creating their predictive models.

Our applications in action

Our people are helping to shape the future of what’s possible across all of the markets related to your business.
Read some of our case studies here.

Helping the Utilities Sector save over £3 million in just 3 months by cutting fraud

The UK boasts a highly efficient and successful water industry, one that leads the way in research, training and accessing new water sources. Providing essential energy, water, sanitation and drainage to all households, businesses and organisations up and down the UK, the social responsibilities of utility providers are paramount. As part of their social obligations, all providers offer social tariffs to ensure domestic customers have access to a discounted service should they be struggling financially. This significant payment reduction is a lifeline for those who genuinely need it, protecting them from entering debt and ensuring continued provision of such essential services. However, these social tariffs can be abused and many customers are mistakenly or fraudulently receiving reduced charges when they are not entitled to them. A PROBLEM FOR PUBLIC SERVICE PROVIDERS To identify the scale of this problem Synectics Solutions worked with Sagacity and a number of the UK’s water companies in 2019 over a period of three months. The water utility providers it worked with covered rural and inner-city areas of the UK. Each of the companies in the pilot were experiencing problems such as: Customers dishonestly obtaining discounted services Failing to declare residency to avoid paying for their service entirely Declining to update their provider when their circumstances changed Without the intelligence in place to flag these potentially fraudulent claims or errors, these companies were exposed to considerable fraud and error and millions in lost revenue. The method that these organisations were deploying previously to address this problem involved using credit reference agency (CRA) data. The annual cost of these procedures for each company was several million pounds annually, and yet the problem continued to be an issue. "One of the reasons this fraud was not being identified through these measures was because a customer’s claim for a discounted service, or a zero-rated account, cannot be accurately verified through credit reference agency matching alone.” “This process in isolation doesn’t provide the data landscape needed to find the explicit qualifying criteria to confirm a genuine claim.” A POWERFUL PARTNERSHIP IN FRAUD PREVENTION To address this problem Synectics Solutions and Sagacity worked with the UK Government’s Cabinet Office and took the opportunity to use the National Fraud Initiative (NFI) intelligence database to help these companies understand and identify the scope of fraud or error that they were suffering. The NFI provides an invaluable database of up-to-date insights and offers 19 different data sets against which to match. This vast solution has already helped over 1200 public sector organisations to identify over £1.7 billion in savings from fraud and error.

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How you can speed up your customer boarding without compromising your risk checks

Hear from one of the leading insurers who improved the speed at which they could board genuine customers without compromising on their risk checks, with our Intelligence Hub. Driving down the cost of risk, improving compliance and the customer journey. Ensuring that customer on-boarding or application and claims processing is as frictionless as possible is an essential ingredient when trying to improve risk and compliance checks. To achieve this, risk analysis solutions need to be able to integrate and communicate with a company’s wider decision systems. Applying real-time configurable business logic to data processing is one function of The Intelligence Hub (part of Synectics’ risk management, financial crime and fraud prevention platform) that is helping one of Synectics Solutions’ insurance clients to integrate its fraud prevention solution (SIRA) with its wider customer decision platforms. Outcome Orchestration is allowing the insurer to create a much more sophisticated, efficient and strategically aligned risk mitigation solution. SITUATION This major insurer first deployed Synectics Solutions’ fraud prevention and detection application (SIRA) in 2013. Since the initial deployment the company benefited from SIRA’s effectiveness and derived marked improvements in its working practices and fraud strategy in the claims space. This helped the organisation save significant amounts of revenue by preventing fraud losses. The company’s SIRA solution was configured to deliver real-time alerts to its fraud management team. These alerts were then prioritised and screened for accuracy using Precision – Synectics Solutions’ predictive analytics and data science service. Due to a growth in customers, the insurer needed to realign its fraud and risk strategies and improve its ability to meet its commercial clients’ compliance thresholds. To achieve this the insurer introduced Outcome Orchestration (part of the Intelligence Hub from Synectics Solutions), to enhance and improve its fraud management capabilities.

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Using ReCheck to Review Existing Social Care Payments Against Internal Records to Identify Fraud

ReCheck, from the Cabinet Office National Fraud Initiative (NFI) allows organisations to check existing customer records against the NFI’s comprehensive data sets. This case study demonstrates how ReCheck has enabled a council to proactively check and monitor changes in customers’ personal and financial circumstances, including death, to stop invalid or fraudulent claims. SITUATION Haringey Council is located in North London. It was created in 1965 by the amalgamation of three former boroughs and shares borders with six other London boroughs. Haringey’s economy reflects the borough’s communities - vibrant, diverse, and enterprising. Like all authorities the demand for support in the area of Social Care remains high and monitoring and management of Social Care budgets is vital as the Council demonstrate accountability towards protecting public services.

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Our innovative thinkers are helping to shape the future of what's possible across all of the markets related to our business

Find all of our white papers and thought leadership articles by clicking here.

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To better understand the capabilities of Precision and how they can benefit your organisation, please get in touch.




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Our bespoke three stage risk management, financial crime and fraud prevention platform:

App store

Configure and customise your platform with a comprehensive range of advanced and highly successful Apps to suit your specific needs.

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Data marketplace

Access industry leading data resources and enrich your own data with access to a wide range of third party intellligence sources.

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Intelligence Hub

Manage data complexity simply. We validate, cleanse and orchestrate your data, and transform increasingly complex data into easily managed formats.

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