App Store | Sonar: AML Screening & Ongoing Monitoring
Dispense with inefficient customer remediation monitoring programmes. With Sonar you can build effective, automated risk profiles that are continuously screened in real-time against a variety of leading edge intelligence sources - for your entire customer portfolio.
Through the use of profiling and machine learning techniques our solution will reduce the cost and radically improve the accuracy of your AML customer monitoring and boarding remediation strategy.
Unite your compliance streams and move away from disparate, inefficient, costly and slow processes. Sonar also enables you to radically reduce the amount of resource required to monitor your customer portfolio and improves your ability to address low, medium or high risk customers much more appropriately through tailored treatment strategies.
Bring new products to market faster, without compromising on the level of regulatory compliance or financial crime risk assessments you can perform. With an accurate and up to date customer risk profile you will be able to use the intelligence within Sonar to improve customer communication methods, and support wider marketing efforts to cross sell further products more effectively.
Currently, many businesses carry out their remediation manually – usually on an annual basis.
However, tighter regulations now call for more regular and stringent assessments of the risk levels associated with certain customers. The regulations require organisations to apply better treatment strategies for those who pose a significant threat to the business.
More regular and intelligent screening of customers could end up being costly, onerous and complicated for businesses if processes are not automated. Moreover, financial organisations who carry out irregular, manual, Know Your Customer (KYC) checks now run the risk of failing to meet regulatory requirements and cannot ensure compliance.
As part of Synectics Solutions’ risk management, financial crime and fraud prevention platform, Sonar allows organisations to automate, and more effectively manage the on-going monitoring of customer risk.
Utilise a multitude of data sets from our data marketplace so that you have full coverage of matching against Politically Exposed Persons, Sanctions and Watchlists, Adverse Media and Ultimate Beneficial Ownership data.
Obtain a full and accurate understanding of your risk exposure ensuring your remain fully compliant with your regulatory obligations, avoiding any severe financial or reputational damage.
Move away from manual remediation to an automated approach, enabling you to build complete and accurate risk profiles of your customer portfolios and remain fully compliant with your regulatory obligations.
Easily configure bespoke treatment strategies based on your organisation's own risk appetite and adapt them as your requirements change.
Significantly improve the experience for your genuine, low-risk customers by removing the friction placed on these customers during stages of remediation, where you would usually rely on their input.
Combine intelligence from disparate data sources into a single workflow, allowing customer portfolios to be continually assured and removing the need to manually update outcomes in your other operational systems.
Our people are helping to shape the future of what’s possible across all of the markets related to your business.
Read some of our case studies here.
Hear from one of the leading insurers who improved the speed at which they could board genuine customers without compromising on their risk checks, with our Intelligence Hub. Driving down the cost of risk, improving compliance and the customer journey. Ensuring that customer on-boarding or application and claims processing is as frictionless as possible is an essential ingredient when trying to improve risk and compliance checks. To achieve this, risk analysis solutions need to be able to integrate and communicate with a company’s wider decision systems. Applying real-time configurable business logic to data processing is one function of The Intelligence Hub (part of Synectics’ risk management, financial crime and fraud prevention platform) that is helping one of Synectics Solutions’ insurance clients to integrate its fraud prevention solution (SIRA) with its wider customer decision platforms. Outcome Orchestration is allowing the insurer to create a much more sophisticated, efficient and strategically aligned risk mitigation solution. SITUATION This major insurer first deployed Synectics Solutions’ fraud prevention and detection application (SIRA) in 2013. Since the initial deployment the company benefited from SIRA’s effectiveness and derived marked improvements in its working practices and fraud strategy in the claims space. This helped the organisation save significant amounts of revenue by preventing fraud losses. The company’s SIRA solution was configured to deliver real-time alerts to its fraud management team. These alerts were then prioritised and screened for accuracy using Precision – Synectics Solutions’ predictive analytics and data science service. Due to a growth in customers, the insurer needed to realign its fraud and risk strategies and improve its ability to meet its commercial clients’ compliance thresholds. To achieve this the insurer introduced Outcome Orchestration (part of the Intelligence Hub from Synectics Solutions), to enhance and improve its fraud management capabilities.
ReCheck, from the Cabinet Office National Fraud Initiative (NFI) allows organisations to check existing customer records against the NFI’s comprehensive data sets. This case study demonstrates how ReCheck has enabled a council to proactively check and monitor changes in customers’ personal and financial circumstances, including death, to stop invalid or fraudulent claims. SITUATION Haringey Council is located in North London. It was created in 1965 by the amalgamation of three former boroughs and shares borders with six other London boroughs. Haringey’s economy reflects the borough’s communities - vibrant, diverse, and enterprising. Like all authorities the demand for support in the area of Social Care remains high and monitoring and management of Social Care budgets is vital as the Council demonstrate accountability towards protecting public services.
This case study demonstrates why organisations should come together and share intelligence for collective benefit to combat fraud, risk and financial crime. A collaborative approach is vital when trying tackle potentially fraudulent activity. Fraudsters work across different sectors and so must those seeking to prevent fraud. This case study demonstrates how such a collaborative approach, across public and private sectors, to data sharing is starting to reap significant rewards. SITUATION Leading business insurer, QBE has been working collaboratively with Synectics Solutions for a number of years to combat fraud in the insurance sector. QBE use SIRA from Synectics Solutions – a sophisticated workflow management and data matching tool; and National SIRA – a leading database of known fraud cases, contributed to by over 130 organisations. In recent years, the insurer has sought to increase and enhance its automated fraud detection capacity using new methods and data sources. QBE wanted to identify additional sources of intelligence to help them spot more fraud across insurance applications. The fraud team also wanted to see an uplift in the amount of fraud detected for previously investigated cases, by retrospectively matching to records, previously marked as fraud. In particular, they wanted to look at exaggerated and fabricated, third party motor and casualty claims, to see if there was any correlation between fraudulent benefit and insurance claims.
Find all of our white papers and thought leadership articles by clicking here.
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Is your approach to customer remediation adequate and sustainable?
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